We will reship the CD/DVD at no additional cost only if:
- You report that the CD-R or DVD-R arrived broken or unusable;
- The correct delivery address for an order was provided to Avangate, but you still have not received it within the number of business days allowed (see the list below) from the time the order was shipped by Avangate
For other types of inquiries, a re-delivery fee may be applied.
The shipping time for a CD/DVD is:
- up to 7 business days for the USA
- up to 9 business days for Europe
- up to 21 days for the rest of the world