If you have purchased a downloadable product or an online subscription/service:
- for instant payment methods such as credit card or PayPal, the delivery information will be sent via e-mail, usually within a few minutes after an order has been successfully completed.
- for payment methods like bank/wire transfer or check the delivery will be done after the payment is confirmed (for wire transfers it takes up to 2 to 3 business days).
If you have purchased a physical product:
- for back-up CDs/DVDs/USBs shipped by Avangate, please check the CD/DVD Shipping Terms article in this section.
- for physical products shipped by the Software Publisher, please check their delivery terms.