Logo
Submit a request
Sign in
  1. 2Checkout Support Center
  2. Shopper(Buyer) Knowledgebase

Shopper(Buyer) Knowledgebase

Billing & Payment

  • How can I place an order?
  • How can I stop subscription payments (cancel automatic renewal)?
  • Why wasn’t my card accepted?
  • Why am I charged sales tax?
  • How will the charge appear on my card statement?
  • What happens after I place an order?
See all 22 articles

Delivery

  • When will I receive the product(s) I ordered?
  • I lost my licensing information. How do I retrieve it?
  • How can I check the status of my order?
  • How can I get a new Back-up CD/DVD?
  • I ordered a Back-up CD/DVD. When can I expect to receive it?
  • The status of my order is complete. Why didn’t I receive licensing information?
See all 7 articles

Product Support & Details

  • How can I get a discount?
  • Why can’t I activate the product on a different device?
  • How can I get product support?
  • How do I find my Malwarebytes Premium license key?
  • How do I deactivate my Malwarebytes Premium license key?
  • How do I upgrade to the latest version of Malwarebytes for Windows?
See all 9 articles

Other

  • How do I register for 2CO myAccount?
  • How do I change the password for the 2CO myAccount?
  • How do I update my e-mail address from my 2Checkout account?
  • How can I opt out of receiving marketing information from 2Checkout?
  • How long does 2Checkout store personal data?
  • Where can I find the Terms and Conditions?
See all 9 articles
2Checkout
  • Privacy Policy
  • Terms & Conditions
  • DMCA Policy
  • AUP
  • Legal Notice
  • Privacy Shield Policy
  • Safe Harbor Policy
  • Cookie Policy

Copyright © Avangate Inc. All rights reserved.