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  1. 2Checkout Support Center
  2. Billing & Payment

Billing & Payment

Find out how to manage your subscriptions, update your billing details, data security and get a refund.

  • How can I place an order?
  • How can I stop subscription payments (cancel automatic renewal)?
  • Why wasn’t my card accepted?
  • Why am I charged sales tax?
  • How will the charge appear on my card statement?
  • What happens after I place an order?
  • I get an “Insufficient Funds” error message even though my card has funds available
  • Can I pay in my local currency?
  • How secure is an online transaction?
  • How do I receive my invoice?
  • Can I be charged more than once?
  • How do I update (add or delete) my credit card information?
  • I want to check if the automatic renewal for my subscription(s) is stopped..
  • I paid with PayPal and I received a request to confirm my order. Why?
  • Why am I charged VAT?
  • Why is my VAT ID rejected whenever I try to place an order?
  • Who offers support related to payments and orders?
  • How do I update my billing details?
  • Why do you ask for personal information?
  • What is the CVV of my card?
  • How can I get a refund for my order?
  • Why am I being asked for a password when using my card?
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