Billing & Payment
Find out how to manage your subscriptions, update your billing details, data security and get a refund.
- How can I place an order?
- How can I stop subscription payments (cancel automatic renewal)?
- Why wasn’t my card accepted?
- Why am I charged sales tax?
- How will the charge appear on my card statement?
- What happens after I place an order?
- I get an “Insufficient Funds” error message even though my card has funds available
- Can I pay in my local currency?
- How secure is an online transaction?
- How do I receive my invoice?
- Can I be charged more than once?
- How do I update (add or delete) my credit card information?
- I want to check if the automatic renewal for my subscription(s) is stopped..
- I paid with PayPal and I received a request to confirm my order. Why?
- Why am I charged VAT?
- Why is my VAT ID rejected whenever I try to place an order?
- Who offers support related to payments and orders?
- How do I update my billing details?
- Why do you ask for personal information?
- What is the CVV of my card?
- How can I get a refund for my order?
- Why am I being asked for a password when using my card?