Delivery
You have not received your purchase or you would like to change the delivery address? Check this section for everything you need to know about the delivery of your products.
- When will I receive the product(s) I ordered?
- I lost my licensing information. How do I retrieve it?
- How can I check the status of my order?
- How can I get a new Back-up CD/DVD?
- I ordered a Back-up CD/DVD. When can I expect to receive it?
- The status of my order is complete. Why didn’t I receive licensing information?
- I received a license key but I didn’t receive the CD with the software product. What should I do?